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What Is Paytm, and How to Use Paytm Wallet ?

November 18, 2016

What Is Paytm, and How to Use Paytm Wallet?

P aytm is an Indian e-commerce website headquartered in Noida, India. It was launched in 2010 and adds to the industry of FinTech in India. It is owned by One97 Communications. Online recharge make instant mobile recharge, bill payment, data card, dth recharge, utility bill payment, metro card recharge & gold loan etc with PayTM. More than 15 crore customers use Paytm to pay for their online and retail purchases.

Since Prime Minister Narendra Modi announced the demonetisation of the Rs. 500 and Rs. 1,000 notes, Paytm and other mobile wallets have enjoyed tremendous growth. The lack of cash in hand and long lines have made digital wallets a necessity for the common man - at least those with smartphones - propelling the likes of Paytm to the top of the user’s mind. Paytm claims to have over 150 million users, making it the biggest online payments platform in the country. Despite this, there are many more in India who are yet to use Paytm and its digital wallet. Are you too confused about what is Paytm, how Paytm works, and what you can do with it? Then read this guide to using Paytm.

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What is Paytm ?

Paytm, owned by One97 Communications, is a digital payments platform that allows you to transfer cash into the integrated wallet via online banking, debit cards, and credit cards, or even by depositing cash via select banks and partners. Using the money in the Paytm wallet, you can pay for a number of goods without using cash.

Among the transactions you can make on Paytm are recharges for mobile phones, metro cards, DTH cable, data cards, etc, as well as postpaid payments for mobile phones, landline/ broadband, electricity, water and gas bills, etc. You can also book tickets for buses, trains, flights, movies, hotel rooms, etc. and pay for Uber cab rides using the platform. Additionally, you can buy goods on the company’s e-commerce platform using the wallet, and even make offline payments at over 8 lakh merchants, Paytm claims.

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What is Paytm Wallet ?

Paytm Wallet, as mentioned above, is the digital payment instrument where you can transfer money from your bank account or credit card to use for transactions on the platform. You need to set up an account using your mobile phone number and email ID to setup a Paytm account and transfer cash to the wallet. You can add up to Rs. 10,000 in a month in the Wallet; if you want to increase the monthly limit, then you can get the KYC (Know Your Customer) processor done. With this, you can have up to Rs. 1 lakh in the Paytm Wallet at any point of time.

How to use Paytm and Paytm Wallet ?

In order to use the Paytm Wallet and transact cash-free, set up an account with Paytm. As we mentioned earlier, you need to provide your mobile phone number and email ID to create an account on the platform. Then add some money to the Paytm Wallet, which can be done from your netbanking account, debit card, or credit card. With some cash in your wallet, you can start making payments for bills, buying goods, booking tickets etc.

Paytm also allows you to send money to other people’s Paytm wallets or to bank accounts. To do that, select the ‘Pay or Send’ option and either use a QR code to complete the transaction or send it using the recipient’s phone number. Paytm also shows if there is any pending payment request that you need to complete.

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How to use Paytm for offline payments ?

You can make cash-less payments using Paytm Wallet even without internet connectivity. If a retailer accepts Paytm as a mode of payment, you can either use QR codes or bar codes, along with a One-Time Password (OTP) to pay them. To do this, you need to open the app, select the ‘Pay or Send’ option, and choose between QR code or bar codes (provided in two separate tabs). Just scan the code and enter the OTP to authorize the payment offline. This feature can be especially useful right now, when the whole country is facing a cash crunch and internet connectivity is still not good enough to facilitate online transactions.

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Is Paytm Wallet safe ?

Security is top of everyone's mind when it comes to any digital, but Paytm – which is an RBI-approved wallet – says it keeps the money you put in the Wallet is “protected under Escrow account with a reputed bank.” Paytm uses Verisign-certified 128-bit encryption technology, which means that the secret key used in transactions is a sequence of 128 bits and does not reveal anything about the password length or contents. The platform is PCI DSS 2.0 certified, which means it does not store credit card data in unencrypted form.

What are some alternatives to Paytm ?

While Paytm is the dominant player in the digital payments space, others are now too far behind either. Snapdeal-owned FreeCharge, MobiKwik, Ola Money, and PayUMoney are other names in this segment that are popular too, each with its own distinguishing feature. Read our in-depth comparison of mobile wallets available in India.


1I don’t have an account on Paytm. Can I still recharge ?
You would need to create an account to recharge. At Paytm we strive to make your life simpler. We have 2 second registration process which you can breeze through while selecting your recharge details and coupons
2Why do I need to Sign Up to use Paytm Marketplace ?
Signing Up has its advantage. You can :

View your all your past orders and transactions on Paytm.
Manage and edit your personal information like your billing and shipping address.
Track and check the status of your orders.
Cancel orders or items from a particular order.
Download a detailed receipt of all your transactions or orders on Paytm.
Add money to Paytm Wallet which enables super fast recharges and order placements.
Be a part of our contests and special deals, get free coupons and enjoy member benefits.
3How do I sign up to shop, recharge or pay my bills on Paytm ?
It’s simple. First make sure you have the latest version of the Paytm app.

Click on the ‘Cart’ icon and go to click on the top panel that says ‘Hello!’
Go to ‘Create Account’, fill in your details.
Click on ‘Create account’ and you’re good to go!
4Can I use the same Paytm accountfor my recharges and buying or selling?
Of course you can. We like to keep things simple and the best part is you can avail of all of this under one roof with just a single account.

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